Privacy Policy

Kbc Brake and Clutch ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website and purchase products online.

Information We Collect

When you use our website, we may collect the following information:

Personal Information:

• Full name
• Email address
• Contact number
• Billing and delivery address
• Company name (if applicable)
• Order and purchase history
• Vehicle, brake, or clutch product information related to your order

Technical Information:

• IP address
• Browser type and device information
• Pages visited on our website

How We Collect Information

We collect information when you:

• Place an order on our website
• Create an account
• Contact us via forms, email, or WhatsApp
• Subscribe to updates or newsletters (if applicable)
• Browse our website (through cookies)

How We Use Your Information

We use your information to:

• Process and deliver online orders
• Communicate about orders, deliveries, or enquiries
• Provide customer support
• Improve website functionality and user experience
• Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

Online Payments

All online payments are processed through secure third-party payment gateways. Kbc Brake and Clutch does not store or have access to your card or banking details.

Cookies and Tracking Technologies

Our website uses cookies to improve functionality and understand how visitors use the site. You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

Sharing of Personal Information

We may share your personal information only where necessary, including with:

• Courier and delivery service providers
• Payment service providers
• Website hosting and IT service providers
• Regulatory or legal authorities where required by law

All third parties are required to protect your information and use it only for the agreed purpose.

Protection of Personal Information

We implement reasonable technical and organisational security measures to safeguard your personal information against loss, unauthorised access, misuse, or disclosure, in compliance with POPIA.

Retention of Information

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or as required by law.

Your Rights

In terms of POPIA, you have the right to:

• Access your personal information
• Request correction or update of your information
• Request deletion of your information where legally allowed
• Object to the processing of your personal information

You may exercise these rights by contacting us using the details below.

Links to External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Information

If you have any questions about this Privacy Policy or how we handle personal information, please contact us: